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Privacy Policy

Privacy Notice

This privacy notice explains how we use any personal information we collect about you.

What information do we collect about you and why?

We collect information about you when you request a catalogue or place an order either from our website, phone, email, or post. The only information we ever collect from you will be your normal contact details, which enable us to either despatch your orders, or contact you directly using the contact details you alone provide.

Who might we share your information with?

We do not share or sell information on to third parties.

How long do we keep hold of your information?

Your details are kept on our secure data base whilst you remain a customer or continue to receive our catalogues or marketing information.

How can I access the information you hold about me?

You have the right of access, rectification, erasure, to restrict processing, to object, or to lodge a complaint if you believe your data is being used incorrectly. You can opt out of further communications or withdraw consent at any time.

Automated decision making and profiling

We do not use automated decision making or profiling to process data. We source and process information securely in house with a limited privacy impact.


We’d like to send you information about our products and services which may be of interest to you, but of course, you may opt out at a later date.


We use cookies to track visitor use of the website and to compile statistical reports on website activity. It’s important to remember cookies do not contain any of your personal information such as name, address, contact numbers or credit card details, please click on the link below for further information. For further information visit

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

If our website contains links to other websites, although we have taken out our own checks on those sites, our privacy policy only applies to our own website. Therefore, when you link to other websites we would encourage you to read the privacy policy of every website you visit.

Credit card & Payment information

In order to provide the most secure and safe payment process as possible E.W King & Co Ltd do not take payment details directly. Your card payment details are sent to a secure payment gateway, in this case we use Sagepay (which doesn’t require an account), which takes your payment details and processes the payment. Simply E.W King & Co Ltd does not handle this information and the only data we have access to in this form is so we can process refunds and check the fraud status of each payment, we never have access to the full details you entered.

Orders received by telephone or post

Should you want to order over the phone, our phone lines are regularly tested for vulnerabilities, and are always up-to-date with the latest in security updates to ensure a secure connection between yourself and our sales team. Furthermore information that is logged such as credit card details once processed are destroyed at the end of each day safely & securely.

Changes to our privacy policy

We keep our privacy policy under regular review and will update or amend to comply with current legislation. This Privacy notice was updated in May 2018.

How to Contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

E W King & Co Ltd
Monks Farm
Pantlings Lane

Telephone: 01376 570000
Fax: 01376 571189